Informacje o wysyłce
Przygotowujemy wszystkie zamówienia w ciągu 48 godzin roboczych od ich potwierdzenia — często szybciej. W okresach wzmożonego ruchu (np. w święta lub w związku z premierami specjalnymi) może to potrwać nieco dłużej, ale będziemy Cię informować na bieżąco.
Pamiętaj, że pierwotne koszty wysyłki, cła i podatki nie podlegają zwrotowi. Jeśli zwracasz produkt w celu uzyskania zwrotu pieniędzy lub wymiany, musisz pokryć koszty wysyłki zwrotnej. Nie przyjmujemy zwrotów produktów zakupionych na wydarzeniach tymczasowych ani wyprzedażach próbek – są to oferty ostateczne.
For orders shipped outside the European Union, duties, taxes, tariffs, customs fees, or carrier handling fees are not included at checkout unless explicitly stated. These charges may be collected before or upon delivery and are the customer’s responsibility.
If a parcel is refused because of unpaid duties, taxes, tariffs, customs fees, or carrier handling fees, any return shipping costs, customs costs, or handling fees charged to us may be deducted from the refund.
| Country | Delivery time | Shipping cost |
|---|---|---|
| Hungary, Czech Republic, Romania, Croatia, Poland, Slovenia, Greece, Cyprus | 2–5 business days | €5.99 |
| Bulgaria, Estonia, Lithuania, Latvia, Germany, Austria, Italy | 3–7 business days | €6.99 |
| France, Belgium, Spain, Ireland, Netherlands, Portugal, Denmark, Sweden, Luxembourg, Finland | 3–8 business days | €8.99 |
| Switzerland | 3–8 business days | €8.99, duties and taxes not included |
| United Kingdom | 4–8 business days | €8.99 - €12.99 |
| United States | 7–14 business days | €8.99, duties, taxes, and tariffs not included |
| Canada | 7–14 business days | €8.99, duties, taxes, and tariffs not included |
Please note: Delivery times are estimates and may vary depending on the destination, carrier processing, customs procedures, public holidays, and local delivery conditions.
For orders shipped outside the European Union, duties, taxes, tariffs, customs fees, or carrier handling fees are not included at checkout unless explicitly stated. These charges may be collected before or upon delivery and are the customer's responsibility.
United Kingdom, United States, Canada, and Switzerland orders are shipped Delivery Duty Unpaid (DDU). This means import charges may apply upon delivery. Muse of My Own is not responsible for duties, taxes, tariffs, customs fees, or carrier handling fees charged by local authorities or delivery partners.
If a parcel is refused because of unpaid duties, taxes, tariffs, customs fees, or carrier handling fees, any return shipping costs, customs costs, or handling fees charged to us may be deducted from the refund.