Introduction
Welcome to Muse of My Own. These Terms and Conditions govern your use of our website and the purchase of any goods from it. By accessing or using this site, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.
Products and Pricing
All product descriptions, images, specifications, and prices on Muse of My Own are provided for informational purposes only. We strive for accuracy, but occasional errors may occur. We reserve the right to modify or discontinue products at any time without prior notice.
All prices are listed in Euros (EUR) and include VAT where applicable. We may update pricing from time to time without notice.
Orders and Payments
When you place an order on Muse of My Own, you are submitting an offer to purchase products in accordance with these Terms and Conditions. This does not constitute a binding contract.
All orders are subject to acceptance and confirmation by us. We reserve the right to refuse or cancel any order for any reason — including but not limited to stock availability, payment issues, or pricing errors.
You will receive an initial email acknowledging receipt of your order. However, your order is only confirmed — and a contract formed — once you receive a separate Order Confirmation Email explicitly stating that we have accepted your order and that it is being processed for dispatch.
We accept payment via credit and debit cards (Stripe). If an error in pricing or availability is discovered after payment, we will notify you and issue a full refund if we cannot fulfill the order.
Pre-Orders
At Muse of My Own, we offer selected pieces on a pre-order basis to help reduce overproduction and minimize waste. When you place a pre-order, you are expressing intent to purchase a product that is not currently in stock and will be produced on demand.
Estimated delivery times for pre-order items are typically 6 to 8 weeks, though this may vary. We always provide an expected delivery window on the product page, and you will be kept informed of any significant updates or delays.
Pre-orders are treated as offers, not confirmed purchases. As with standard orders, your pre-order is only confirmed once you receive an official Order Confirmation Email from us. We reserve the right to cancel any pre-order, especially in cases where the minimum production quantity is not met or if production becomes unfeasible due to supplier constraints. If a pre-order is canceled, you will be notified and fully refunded to your original payment method.
By choosing to pre-order, you support a more sustainable production model and help us reduce unnecessary inventory.
Shipping and Delivery
We currently ship to customers in the EU, UK, United States, Canada, and other international destinations.
We currently do not ship to Slovakia. Orders are accepted from outside the Slovak Republic only.
Estimated delivery times are provided at checkout and may vary depending on location, customs procedures, and other external factors. Shipping fees are calculated at checkout based on your delivery address and the selected shipping method.
For many destinations, we offer Delivery Duties Paid (DDP) shipping, meaning duties and taxes are included in the price and no additional import fees are charged at delivery. However, this may not apply to all countries. If DDP is not available for your location, you may be responsible for paying customs duties or local taxes upon delivery.
You will receive tracking information once your order has been dispatched.
Shipping is provided via trusted carriers, and tracking details are sent once your order is dispatched.
Returns and Refunds
We gladly accept returns of unworn, unused items in original packaging within 30 days of delivery. To initiate a return, please contact us at hello@museofmyown.com. Customers are responsible for return shipping costs unless the product is defective or incorrect.
Refunds are issued to the original payment method after we receive and inspect the returned item. We aim to process all refunds within 7 business days, but processing times may vary during busy periods.
Promotions and Discount Codes
Promotions and discount codes offered by Muse of My Own are valid for the time period specified and cannot be used in combination unless otherwise stated. Promotions cannot be applied to previously placed orders or purchases made outside the promotional window.
Intellectual Property
All website content, including text, imagery, design, logos, and product names, is the property of Muse of My Own or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.
Liability
To the fullest extent permitted by law, Muse of My Own is not liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products. This does not affect your statutory consumer rights under applicable law.
Privacy and Data Protection
Your privacy is important to us. We are committed to protecting your personal information in accordance with GDPR and other applicable laws. For details on how your data is collected, stored, and used, please refer to our Privacy Policy.
Company Information
Muse of My Own is a brand operated by Arbes Ventures s. r. o., a company registered in Slovakia. Registered Address: Mikovíniho 9402/22, 917 01 Trnava, Slovakia. Contact Email: hello@museofmyown.com.
Changes to Terms
We reserve the right to amend these Terms and Conditions at any time. Updates will be posted on this page, and continued use of the website implies acceptance of the revised terms.
Governing Law
These Terms and Conditions are governed by the laws of Slovakia. Any disputes arising from your use of this site or related transactions will be resolved in the courts of Slovakia.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please email us at hello@museofmyown.com.