Infos zum Versand
Wir bearbeiten alle Bestellungen innerhalb von 48 Geschäftsstunden nach Bestätigung – oft sogar früher. In Spitzenzeiten (z. B. an Feiertagen oder bei Sondereditionen) kann es etwas länger dauern, aber wir halten Sie auf dem Laufenden.
Bitte beachten Sie, dass die ursprünglichen Versandkosten, Zölle und Steuern nicht erstattet werden. Wenn Sie einen Artikel zur Rückerstattung oder zum Umtausch zurücksenden, müssen Sie die Rücksendekosten tragen. Artikel, die bei Pop-up-Events oder Musterverkäufen gekauft wurden, können nicht zurückgenommen werden – diese sind vom Umtausch ausgeschlossen.
| Country | Delivery time | Shipping cost |
|---|---|---|
| Slovakia, Bulgaria, Czech Republic, Hungary, Poland, Romania, Slovenia | 2–5 business days | €7.99 VAT included. No additional fees on delivery. |
| Austria, Belgium, Croatia, Estonia, Germany, Greece, Italy, Latvia, Lithuania, Portugal, Spain | 3–7 business days | €8.99 VAT included. No additional fees on delivery. |
| Cyprus, Denmark, Finland, France, Ireland, Luxembourg, Malta, Netherlands, Sweden | 3–8 business days | €8.99 VAT included. No additional fees on delivery. |
| United Kingdom | 4–8 business days | €8.99 Everything prepaid. No surprise fees on delivery. |
| United States | 8–16 business days | €9.99 Everything prepaid. No surprise fees on delivery. |
| Canada | 8–16 business days | €8.99 Local duties, taxes, customs clearance or carrier handling fees may be collected upon delivery. |
| Argentina, Australia, Brazil, Chile, Hong Kong, Iceland, Japan, Mexico, New Zealand, Norway, Singapore, South Africa, South Korea, Switzerland, Taiwan, Turkey, Ukraine, United Arab Emirates | 8–16 business days | €10.99 Local duties, taxes, customs clearance or carrier handling fees may be collected upon delivery. |
Please note: Delivery times are estimates and may vary depending on the destination, carrier processing, customs procedures, public holidays and local delivery conditions.
VAT is included for deliveries within the European Union. For deliveries to the United Kingdom and the United States, all duties, taxes and customs costs are prepaid—there are no surprise fees on delivery.
For the rest of our shipping destinations, local duties, taxes, customs clearance or carrier handling fees are not included and may be collected before or upon delivery.
Don’t see your destination listed? Please contact us. We’ll be happy to check the available shipping options and see whether we can arrange delivery for you.