Infos zum Versand
Wir bearbeiten alle Bestellungen innerhalb von 48 Geschäftsstunden nach Bestätigung – oft sogar früher. In Spitzenzeiten (z. B. an Feiertagen oder bei Sondereditionen) kann es etwas länger dauern, aber wir halten Sie auf dem Laufenden.
Bitte beachten Sie, dass die ursprünglichen Versandkosten, Zölle und Steuern nicht erstattet werden. Wenn Sie einen Artikel zur Rückerstattung oder zum Umtausch zurücksenden, müssen Sie die Rücksendekosten tragen. Artikel, die bei Pop-up-Events oder Musterverkäufen gekauft wurden, können nicht zurückgenommen werden – diese sind vom Umtausch ausgeschlossen.
For orders shipped outside the European Union, duties, taxes, tariffs, customs fees, or carrier handling fees are not included at checkout unless explicitly stated. These charges may be collected before or upon delivery and are the customer’s responsibility.
If a parcel is refused because of unpaid duties, taxes, tariffs, customs fees, or carrier handling fees, any return shipping costs, customs costs, or handling fees charged to us may be deducted from the refund.
| Country | Delivery time | Shipping cost |
|---|---|---|
| Hungary, Czech Republic, Romania, Croatia, Poland, Slovenia, Greece, Cyprus | 2–5 business days | €5.99 |
| Bulgaria, Estonia, Lithuania, Latvia, Germany, Austria, Italy | 3–7 business days | €6.99 |
| France, Belgium, Spain, Ireland, Netherlands, Portugal, Denmark, Sweden, Luxembourg, Finland | 3–8 business days | €8.99 |
| Switzerland | 3–8 business days | €8.99, duties and taxes not included |
| United Kingdom | 4–8 business days | €8.99 - €12.99 |
| United States | 7–14 business days | €8.99, duties, taxes, and tariffs not included |
| Canada | 7–14 business days | €8.99, duties, taxes, and tariffs not included |
Please note: Delivery times are estimates and may vary depending on the destination, carrier processing, customs procedures, public holidays, and local delivery conditions.
For orders shipped outside the European Union, duties, taxes, tariffs, customs fees, or carrier handling fees are not included at checkout unless explicitly stated. These charges may be collected before or upon delivery and are the customer's responsibility.
United Kingdom, United States, Canada, and Switzerland orders are shipped Delivery Duty Unpaid (DDU). This means import charges may apply upon delivery. Muse of My Own is not responsible for duties, taxes, tariffs, customs fees, or carrier handling fees charged by local authorities or delivery partners.
If a parcel is refused because of unpaid duties, taxes, tariffs, customs fees, or carrier handling fees, any return shipping costs, customs costs, or handling fees charged to us may be deducted from the refund.